Listening is essential to communicate in business. "He who listens communicates best." Learn to listen when you communicate. Develop good listening skills & listening habits for meaningful communicating. It is important to really listen when you are communicating with your coworkers, boss, customers, and suppliers.
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Communications Require Listening |
Do You REALLY Listen?
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Most of us do not realize the importance of listening
as a communicative tool. Yet studies have shown that we actually spend 50% more time
listening than we do talking as we communicate with other people. We often take listening
for granted, never realizing that it is a communicating skill that can be learned. And
communications in business require careful listening. Watch someone who listens attentively. He/she makes eye contact and focuses on the other person while he/she listens. He/she listens with his eyes as well as his ears. While listening, he nods or makes attentive noises from time-to-time. This is both a skilled listener and an attentive listener. The person he/she is listening to feels a sense of communicating. Everyone wins with beneficial listening. After your next conversation, test your ability to benefit from listening to that conversation. Analyze and ask yourself:
The ability to listen is a skill that can be improved with use. This skill can and will improve all your relationships with customers, suppliers, and co-workers, even your boss! |
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